Fatal Error when I search for a plugin

  • Resolved acquamarina

    (@acquamarina)


    3 months ago

    Hello,

    This fatal error started after a WooCommerce update, every time I search for a plugin on the plugins page. This is the message emailed to me:

    WordPress version 6.7.1 Active theme: Riode Child (version 1.0) Current plugin: WooCommerce (version 9.4.3) PHP version 8.0.30 Error Details ============= An error of type E_ERROR was caused in line 260 of the file /home/zzzzzzz/public_html/wp-content/plugins/woocommerce/src/Packages.php. Error message: Uncaught Error: Call to a member function get_column_count() on null in /home/zzzzzzz/public_html/wp-content/plugins/woocommerce/src/Packages.php:260 Stack trace: #0 /home/zzzzzzz/public_html/wp-includes/class-wp-hook.php(326): Automattic\WooCommerce\Packages::display_notice_for_merged_plugins() #1 /home/zzzzzzz/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #2 /home/zzzzzzz/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #3 /home/zzzzzzz/public_html/wp-admin/includes/class-wp-plugins-list-table.php(1491): do_action() #4 /home/zzzzzzz/public_html/wp-admin/includes/class-wp-plugins-list-table.php(711): WP_Plugins_List_Table->single_row() #5 /home/zzzzzzz/public_html/wp-admin/includes/class-wp-list-table.php(1712): WP_Plugins_List_Table->display_rows() #6 /home/zzzzzzz/public_html/wp-admin/includes/class-wp-list-table.php(1639): WP_List_Table->display_rows_or_placeholder() #7 /home/zzzzzzz/public_html/wp-admin/includes/ajax-actions.php(4834): WP_List_Table->display() #8 /home/zzzzzzz/public_html/wp-includes/class-wp-hook.php(324): wp_ajax_search_plugins() #9 /home/zzzzzzz/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters() #10 /home/zzzzzzz/public_html/wp-includes/plugin.php(517): WP_Hook->do_action() #11 /home/zzzzzzz/public_html/wp-admin/admin-ajax.php(192): do_action() #12 {main} thrown

    Any idea of a fix? Thank you!

Viewing 1 replies (of 1 total)

  • Hi @acquamarina,

    Thank you for reaching out.

    I’m sorry to hear you’re experiencing this issue after updating WooCommerce.

    The error message you’ve shared indicates there’s an issue with your store. I recommend you try the following steps:

    1. Deactivate all plugins except WooCommerce to see if the error disappears. If it does, it means there’s a conflict with one of your plugins. Reactivate them one by one until you find the one that’s causing the issue.
    2. If the error persists after deactivating all plugins, try switching to a default WordPress theme like Twenty Twenty-Four or Storefront. If the error disappears after this, the issue might be with your theme.
    3. If the error still persists, please share with us your system status report, which you can find under WooCommerce > Status > Get system report > Copy for support.

    Let us know how this goes.

Viewing 1 replies (of 1 total)
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