Settings not saving

Hello @mapples

We hope this message finds you well.

Thank you for reaching out to our support team. We are genuinely concerned about the issue you are facing, and we’re here to help resolve it promptly.

To assist you better, could you please provide additional details, such as:

1. Is the “From Email” used different from the one you configured?
2. Are you encountering any error messages on the Post SMTP Dashboard?
3. Do you see any specific errors or logs in the Post SMTP email logs?

If possible, sharing a screenshot of the issue or error messages will greatly help us understand and diagnose the problem effectively.

I look forward to your response and the opportunity to assist you further.

Warm regards,
Support Team – WP Experts

I figured it out. If you don’t set an actual email on the first setup wizard, the save button doesn’t work at all.

So if you add [domain].[tld] it won’t save.

If you have [alias]@{domain].[tld] then it works just fine.

You just need to add some sort of validation in the wizard.

Thank you for confirming and for your kind words! I’m glad we were able to identify the issue and address your concerns effectively.

If you’re enjoying our plugin and finding it valuable, it would mean a lot if you could leave a review. Your feedback helps others discover the potential of our plugin and allows us to continue improving.

Should you require any further assistance, please don’t hesitate to open a new thread—I’ll be here to help.