Stuck at ‘Checking extensions compatibility…’ During import

As an update, this is definately caused by version 7.x – i found an older version of the plugin (6.76) and this worked perfectly.

I’d still like to hear from support though with an explanation of why this doesn’t work in version 7.

Thank you for sharing the details! The issue you’re experiencing is likely due to upload restrictions/limitations imposed by your hosting environment or server settings. Here’s a solution:

1. Adjust your server settings to allow larger file uploads. You can modify the following in your php.ini or through your hosting control panel:

upload_max_filesize = 512M
post_max_size = 512M
max_execution_time = 300
memory_limit = 512M

2. Ensure there’s enough available disk space on your server to accommodate the import file and temporary files during processing.

To avoid these recurring issues, I strongly recommend upgrading to the Unlimited Extension, which simplifies the process by handling large files with ease. It’s a great investment, especially if you’re a regular user of the plugin.

Let me know if you’d like further help or guidance! ??

**Obligatory notice to anyone who rocks up with “you’re complaining about a FREE plugin that helps you out” – Yes, I am. Transparency is vital when building these things for us and for me in particular whom has no knowledge of coding etc. but i just feel like *something* has changed between versions in order to see these issues. I’m not alone, of course, there are many other support threads where the default response is “update your settings to allow these values but if you still have issues then our premium version cuts out the server requirements….”

Hi, i’m not sure why this has been marked resolved as it most certainly is not.

Firstly, all of the settings on the server side either meet or exceed your recommended set up, i have set this explicitly in PHP for this site yet it still hangs.

Next, this issue seems to be native to *only* version 7.x – I installed an older version (6.7) and the process completes flawlessly.

Lastly, and i know this is extremely biased but it seems like there has been something implemented to enable the hard sell of the premium plug in. I get that revenue is king and a company must make money however for the very casual user (me) i only need the ability to export to, and import from a file.

Other plugins are available however they are way too heavy, require a single account to use and MUST be connected to an online account to operate. While I develop the sites in Local.wp the plugin can’t connect to the site; the stand alone nature of your plugin is what makes it excellent.

Thanks for sharing your thoughts and for sticking with the plugin for so long – I really appreciate it!

So, about version 6.76. It was built way back when PHP 5.x and older WordPress versions were the standard. While it might seem to work on your setup now, it’s not really optimized (or officially compatible) with PHP 7+ and modern WordPress. That means the import might look like it worked, but there’s no guarantee everything transferred perfectly or will run smoothly over time.

The current version of the plugin was designed to match today’s WordPress and PHP standards — so it’s faster, more secure, and way more reliable. But yeah, that also means stricter server requirements, which can sometimes be tricky depending on your hosting setup.

Regarding the Unlimited Extension – it’s really just there to help people avoid those server limitations. The free version still works for most setups.

Thanks again for the feedback! Seriously, it’s users like you that push us to keep improving. Let me know if there’s anything else I can help with! ??

Happy Holidays!