Elementor PRO integration

  • Resolved ernestcarrazana

    (@ernestcarrazana)


    2 months, 2 weeks ago

    Hello! I have purchased Elementor PRO and I have encountered several problems that I cannot solve with the documentation or YouTube of this platform.


    Problem 1: weMail is not able to see the form I created in Elementor.


    Problem 2: I cannot activate the double optin since I installed Elementor PRO, and I have confirmed that the option is enabled in the weMail list.

    I have sent two tickets to support and they have not responded yet.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Al Rubyat

    (@rubyat13)

    Hi @ernestcarrazana ,
    Thank you for reaching out, and we apologize for the delay. For the first issue, please ensure you are using the Elementor PRO Form widget, and the fields are correctly mapped under weMail > Integrations > Elementor Form. Also, check that the integration is active.

    For the second issue, verify that double opt-in is enabled for your mailing list under weMail > Lists > Edit List > Double Opt-in. If you have a caching plugin active, clear the cache and try again.

    If the problem persists, please share the versions of Elementor PRO, weMail, and WordPress you’re using, along with any recent changes made on the site. We’re here to assist further and ensure the issues are resolved.

    Plugin Support Al Rubyat

    (@rubyat13)

    Hi @ernestcarrazana,

    Since we haven’t heard back from you regarding the issues you mentioned, we’ll go ahead and close this topic for now.

    If you’re still experiencing any issues or need further assistance, please don’t hesitate to reopen this topic or create a new one. We’re always here to help.

    Thank you for reaching out, and we hope everything is working smoothly on your end!

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
  • You must be logged in to reply to this topic.