Fids are not updated

  • Resolved marinow1991

    (@marinow1991)


    2 months, 2 weeks ago

    Feeds stopped updating after update to version 13.4.0
    When I duplicate the fid and generate it again it is up to date, but after updating again the problem remains and after a few days it is no longer up to date. Please fix this because it is very important!

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @marinow1991,

    Try running the clear cache and sync tools: https://ibb.co/qrybDcb, it’s in Product Feed > Settings

    If that don’t work then something in your theme is blocking the refresh from restarting correctly. On the latest versions we’ve moved the feed updates in the Action Scheduler from woocommerce.

    It’s in Woocommerce > Status > Scheduled Actions. Please monitor that and see if there are any actions for refreshing the feeds: https://ibb.co/3rDtgTL

    Thread Starter marinow1991

    (@marinow1991)

    I tried to clear the cache, but nothing, the problem remained.
    It’s not the deferred action probem, because I try and manually update, but it still doesn’t update.
    I’m using the Flatsome theme so I’m not using a theme that is very sparse, which leads me to think that’s not the problem there either.
    I read down below that there are quite a few more people with similar problems.
    I personally have the plugin on 7 of my sites and on all sites the problem is there.

    Thread Starter marinow1991

    (@marinow1991)

    I got lucky and found an old version of the plugin that I had saved. I replaced 13.4 with it and my problems disappeared. I really hope you find the problem and fix it on future versions

    Plugin Support Jeff Alvarez

    (@superlemon1998)

    Hi @marinow1991 ,

    As I’m unable to replicate this it’ll be hard to apply fixes but will still raise a potential bug report to monitor. For now please remain on the version you have installed.

    You can get the older versions here: https://www.ads-software.com/plugins/woo-product-feed-pro/advanced/

Viewing 4 replies - 1 through 4 (of 4 total)
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