• Resolved pmhb2011

    (@pmhb2011)


    My 2 problems are:

    • Advance filter is showing no posts no matter what the combination of category and tag selections if the multiple filter relation is set to “AND”. This includes All categories and All tags, any other combination, and if I include a clear all filters button and select that. No matter what, it displays “No Post Found”
      • It does show posts and work perfectly fine when set to “OR” but users will expect “AND” behaviour, so this is not great.
    • When I have a post query filtering out the posts that are shown to users, it would be great if the user filter would also filter out tags/categories that do not apply to the filtered posts. That is, I don’t want drop down list to show every existing tag if none of the posts in the block have that tag.

    I can’t link to the page as it is a staging site…

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  • Hi there,

    Thanks for reaching out.

    Here’s how advanced filters and their operation typically work in PostX and possible solutions to address your problems:How the Operation Works:

    • Advanced Filtering: Filters posts based on categories, tags, or custom taxonomies.
      • Relation “AND”: Posts must match all selected filters.
      • Relation “OR”: Posts match any of the selected filters.
    • Filters should dynamically update the displayed content based on the selected criteria.

    Problem 1: No Posts with “AND” Relation

    • Cause: No posts meet all selected criteria simultaneously, or filter settings are misconfigured.
    • Fix:
      1. Ensure posts exist that match all selected categories and tags together.
      2. Confirm filter relation settings in the Advanced Query Builder are correct.

    Problem 2: Dropdown Showing Unrelated Tags/Categories

    • Solution: You can choose specific tags or categories at Dropdown. I’ve attached screenshot for better understanding.
      Here is the screenshot:

    let me know if this helps.

Viewing 1 replies (of 1 total)
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