• Resolved daycarebom

    (@daycarebom)


    The Jetpack Blocks option is repeatedly disabled.
    (It is automatically disabled about once a day)
    I can’t confirm what the problem is.
    This is my first time experiencing these issues.

    Our homepage is using Jetpack’s tile option.
    Currently, you have to press the activation button again once a day.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @daycarebom

    Could you please post your site URL here so that we can have a look?

    If you want it to remain private, you can also contact us via this contact form:

    https://jetpack.com/contact-support/?rel=support&hpi=1

    If you choose to reach out directly, please include a link to this thread.

    Thanks!

    Thread Starter daycarebom

    (@daycarebom)

    at first thank you for your answer
    my sites adress is https:// https://www.bodmdayare.com
    this wordpress was operate multi site setting and another domain was not problem
    (https://bucheon.bomdaycare.com, https:// incheon.bomdaycare.com)

    Just before that, the option was disabled and reactivated.
    Currently, the plug-in has been deleted and reinstalled, and after network deactivation, it has been activated in the plug-in settings of individual domains
    (The phenomenon occurred after updating to 6.57)

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there @daycarebom,

    I checked your site at https://www.bodmdayare.com/ and it seems to be offline:

    https://cloudup.com/cCD5GxZ61wt

    Can you please double-check that the site is online, so we can have a look at it? Thanks a lot!

    Thread Starter daycarebom

    (@daycarebom)

    The site is currently online.
    There is no problem at all.
    Maybe there are restrictions in certain countries (like China).

    Plugin Contributor Stef (a11n)

    (@erania-pinnera)

    Hi there, @daycarebom,

    The geolocal restriction could make sense – I am not currently located in China, but the site can’t be seen from the UK and part of southern Europe.

    I’d be great if you could grant universal access so we can take a look at the site to better investigate the problem. That said, going by experience, if Boost is auto-deactivating by itself without you taking any actions, it could be a plugin conflict.

    You can start investigating on this by temporarily deactivate all your plugins and check if the problem gets fixed that way. If it works, then reactivate each plugin one by one to find out which one is causing problems.

    Let me know what you find out, always keeping in mind that it’s tricky to assist you without looking at the site ??

    Plugin Support Tamirat B. (a11n)

    (@tamirat22)

    Hello @daycarebom,

    Do you have updates about that? We usually close inactive threads after one week of no activity, but we want to make sure we’re all set before marking it as solved. Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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