I would like to remove the QR code and Age group

  • Resolved darosa

    (@darosa)


    1 month, 3 weeks ago

    Can the QR code and the age group box be removed from the event? We do not need this and I can’t find a way to remove that option. thank you

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • For QR code: goto EventPrime setting page, then “Frontend Views” then “Events” Enable/disable QR codes is the second option.

    For age group: further down on the same page is “hide age group section”

    Thread Starter darosa

    (@darosa)

    Thank you that was so helpful. I figured there was a way but couldn’t find it.

    • This reply was modified 1 month, 3 weeks ago by darosa.

    I’ve had issues where I have updated venues, organizers and other things and when I click save (or update) the screen goes back to the old values. Most of the time, the data was actually saved. I think it has to do with cacheing or something. Very confusing. All I can think of is that this may be the same issue.

    Plugin Support EventPrime Support

    (@eventprimesupport)

    Thanks @lpint

    We’ve checked on our end, and everything appears to be working as expected. Could you please disable server-side caching and temporarily deactivate any cache plugins you may use? After doing so, test the updates again to see if the issue is resolved.

    If the problem persists feel free to reach out. We’re always here to help!

Viewing 4 replies - 1 through 4 (of 4 total)
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