• Resolved lylesmoviefiles

    (@lylesmoviefiles)


    Hi,

    I’m having a similar issue with my stats not showing up at all and my views/visitors not registering at all.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Matthew

    (@mhdizmni)

    After reviewing the issue, we found that it’s due to a time zone mismatch between UTC and your local time zone. Your data is correctly recorded in your site’s time zone, but it’s displayed in UTC, which is causing the time discrepancies.

    Rest assured, your data remains safe and unaffected. We are working on a fix to align the displayed data with your local time zone and will notify you once it’s available.

    Thank you for your understanding and patience!

    Regards,
    Matthew

    Plugin Support Matthew

    (@mhdizmni)

    Dear @lylesmoviefiles,

    I’m pleased to inform you that we have resolved the time zone issue in version 14.12.1.

    Kindly update WP Statistics to the latest version and enjoy!

    Thank you for your continued support.

    Regards,
    Matthew

Viewing 2 replies - 1 through 2 (of 2 total)
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