@eurisko Thanks for asking about the inclusive and exclusive text filtering.
The plugin focuses on reviewing the overall business and not aggregating review scores based on the text content within reviews. The inclusive and exclusive text filtering will only be applied to the review listing itself and will have no impact on the overall rating. Here, the limit=0 means no review listing will appear, so no filtering of the review listing will occur.
If you’re able to write PHP code or have someone else do this, I would recommend creating some custom code that looks at the review catalogue specifically, and tallies up the reviews based on keywords within the review content. This will not be very reliable as customers will often leave out the names of individuals, mis-spell them, refer to a team or group or something else.
<?php
$people = array(array('name' => 'Mike', 'ratings' => array()), array('name' => 'John', 'ratings' => array()), array('name' => 'Jane', 'ratings' => array()), array('name' => 'Millie'));
$reviews = get_option('google_business_reviews_rating_reviews', array());
foreach ($reviews as $review)
{
$review_text = $review['text'];
// Add some checks and assign ratings to each person.
}
I hope this helps!
