Fatal Error with Custom Login URL in Ultimate Member

  • Resolved screenup

    (@screenup)


    1 month, 2 weeks ago

    Hello,

    We’ve noticed an issue with the Ultimate Member plugin when using a Custom Login URL. Attempting to log in via the custom URL results in a fatal error, rendering the site inaccessible for users.

    I’ve already analyzed the problem with the Ultimate Member support team. They mentioned that they tested the issue with another plugin that generates custom login pages (similar to Ultimate Member), and the error was also present in that case.

    Could you please provide guidance on resolving this? Let me know if you need more details.

    Thank you!

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Svetoslav Vasev

    (@svetoslavvasev)

    Hello @screenup ,

    The issue has been brought to the attention of the plugin’s developers and a fix is expected to be deployed in the next plugin update. You can follow the plugin’s changelog here.

    If you need additional assistance or the issue continues to persist after the fix is released, please get in touch with our support team from your Help Desk if you are a SiteGround client and we will review the matter further.

    Kind Regards,

    Svetoslav Vasev

    Thread Starter screenup

    (@screenup)

    Hello,

    That’s great news ! Thank you for your answer.

    Best regards,

Viewing 2 replies - 1 through 2 (of 2 total)
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