• When using identical slugs for product categories in WPML, the correct language version is not displayed. For example, the Dutch category “sneakers” incorrectly shows the English version, even though a Dutch translation exists. Impact on SEO and user experience is huge!

    • If the slug in Dutch is slightly modified (e.g., “-nl”), the correct description and language appear.
    • The issue persists regardless of plugin settings like Rank Math’s “Remove category base.”
    • Occurs only when the slug is identical across languages.

    Troubleshooting Attempts:

    1. Cleared all caches after every change.
    2. Disabled all plugins, including Rank Math.
    3. Reset permalinks.
    4. Tested with different themes.
    5. Verified translated slugs in WPML.

    Symptoms:

    • The frontend always defaults to the primary language (English) when slugs are identical.
    • Editing the category redirects to the primary language instead of the translated version.

    Request for Support: I’ve opened a ticket 2 days ago, but as always the support is dramatically slow.

    Additional Information: A video is available showing the issue and how modifying the slug resolves it.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Nicolas V.

    (@nicolasviallet)

    Hello Frank,

    Thank you for reaching out. I noticed that your ticket on the WPML.org has already been addressed by Osama. It seems he couldn’t reproduce the issue on a clean sandbox environment.

    Let’s continue the discussion there, as our support team has the tools needed to perform more detailed tests and assist you further. I’ll keep an eye on the ticket to stay updated on its progress.

Viewing 1 replies (of 1 total)
  • You must be logged in to reply to this topic.