Broken newsletter

  • Resolved Patrik Illy

    (@illycz)


    1 month, 1 week ago

    We using Blocksy 1.9.11 and newsletter stop working.
    We using Mailchimp integration.

    When I click on submit button nothings happend.
    In network panel is error, when requested url return 404.

    Any suggestions?

    Thanks

Viewing 7 replies - 1 through 7 (of 7 total)

  • Hello @illycz

    I’m really sorry, but that version of Blocksy is almost two years old and we cannot offer support for it anymore.

    Please update to the latest version and re-try this workflow. I’m sure that by updating it, your issue will be solved automatically.

    Thanks.

    Thread Starter Patrik Illy

    (@illycz)

    I understand, on clean install everything works. Thanks

    Hello @illycz

    Yep, yep. That would be correct. As this version of Blocksy is very old, and as a lot of things have changed with Mailchimp since then, it is somewhat expected that some features might not work correctly.

    Updating is really the way to go here. You’ll also get the benefit of Blocksy 2 and all of its new features. ??

    Thanks.

    Thread Starter Patrik Illy

    (@illycz)

    Yes, update to v2 version is problematic for us, but it’s another story ??

    Thanks for fast replies…

    • This reply was modified 1 month, 1 week ago by Patrik Illy.
    • This reply was modified 1 month, 1 week ago by Patrik Illy.

    Hello @illycz

    What are the issues that you encounter? We can definitely help with the update, if needed.

    Thread Starter Patrik Illy

    (@illycz)

    Problem with another plugin and color palette. You renamed css custom properties within v2…
    But this is only one of many.

    We need to refactor whole website because of Qubely ??

    Hello @illycz

    CSS variables should be a simple thing to solve. One of our community members has created an automated tool to handle the process: https://convert.bull-media.de

    Qubely on the other hand, is really a different problem. ??

    Thanks.

Viewing 7 replies - 1 through 7 (of 7 total)
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