• Resolved stringaball

    (@stringaball)


    So I have a webshop within in the EU, but certain products I cannot ship legally to germany for example but i can ship them to Austria for example. So basically if someone puts in Germany as a shipping adress, it should not be possible to buy. How would I configure something like this? Any Ideas?

    The page I need help with: [log in to see the link]

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  • Plugin Support Reynier (a11n)

    (@reynierc)

    Hi @stringaball

    Hmm, great question you have there! To handle this, you can set up shipping zones in WooCommerce. You’ll want to create a shipping zone just for Germany and leave it empty or remove any shipping methods for the restricted products.

    This way, if a customer chooses Germany, they won’t see any options to ship those items. For Austria and other places where shipping is okay, just make sure they have the right shipping methods in their zones. Also make sure that if you have a shipping zone for ‘Everywhere’ the shipping zone for ‘Germany’ comes first on the hierarchy.

    Let me know if this helps!

    Thread Starter stringaball

    (@stringaball)

    Hi the thing is that I have indeed some Products which we are sending to Germany but we also have some Products which we cannot send to Germany. So does this still work in that case with the creating of shipping zones?

    Plugin Support Reynier (a11n)

    (@reynierc)

    Hi @stringaball

    Hi the thing is that I have indeed some Products which we are sending to Germany but we also have some Products which we cannot send to Germany. So does this still work in that case with the creating of shipping zones?

    Ah! That’s a nice follow up question and a bit of a unique situation you have there. The method I shared earlier works if you want to apply it to all customers in Germany. But if you only want certain products available for Germany, that’s outside the WooCommerce core Shipping features.

    In this case, you can use extensions like Conditional Shipping and Payments. This lets you hide shipping options based on product category or class. Here’s how I can see how:

    1. Create a shipping class like this: https://snipboard.io/rqlZXE.jpg
    2. Apply the class to your products like this: https://snipboard.io/NqzHel.jpg

    After that, with the extension, you can restrict specific products (by shipping class) from being shipped to Germany while allowing others. Check out its documentation to see how it works.

    In case you’re inclined to try it, WooCommerce.com has a 30-day refund policy, so you can test the extension to make sure it works as you need.

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