• Resolved navasahmed

    (@navasahmed)


    Hello,

    I have tried to active your plugin but am getting this error on the plugin page:

    am using a demo site as subfolder in the main domain. in my htaccess other rules have it’s working fine as well. why this plugin not working any idea?

    Server configuration error
    It appears that redirects on your server are not working. This means that your server configuration is not compatible with this plugin. Adapting the redirects from the .htaccess file to your server configuration is necessary for the plugin to work properly.
    In this case, please,?contact us. We will try to help you.

    Error codes:?rewrites_not_working

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  • Plugin Author Mateusz Gbiorczyk

    (@mateuszgbiorczyk)

    Hi @navasahmed,

    Thank you for your message. I am sorry you have encountered a problem with our plugin. Do not worry, I will try to help you.

    I want to see what might have gone wrong. Could you send me a screenshot of the Help Center tab in the plugin’s settings? I will check it because in this tab I have information about the status of your website.

    Please send the screenshots to my email address: hello(at)mattplugins.com, as there is confidential information there. I will check them and get back to you here.

    Best,
    Mateusz

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