2 Errors: Ajax load + Hamburger Menu

  • Resolved zorrofes

    (@zorrofes)


    2 months ago

    Dear Support,

    One week ago after using LiteSpeed Cache + Redis + Quic Cloud to my website, i have two errors:

    1st Error: Ajax Error in contact form
    In this CF7 multisteps template, when i complete step1 and i click next, i have this error:
    ( https://ibb.co/3FkjJjP )

    2nd Error: Hamburger Menu not working on Mobiles. ( https://ibb.co/x7KV6Sg )
    I click lot of times in differents mobiles and not working, i can’t see the Menu.

    I need to Purge All lines (All, CSS/JS, CCSS, LSCache…) not only ALL.

    After that both problems are solved.
    The first problem comes back just after a few hours, but the second one after a few minutes.

    I tried to turn OFF: Minify CSS and also JS, but always the same problem.

    Now, my LiteSpeed Plugin is OFF at this moment.

    I’m waiting your help asap.

    Best regards & Happy New Year.

    Thanks.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Plugin Support litetim

    (@litetim)

    Best way to help you is by testing on your site.
    There are 2 ways we can help you:
    – give you some tutorials that will help debug the issue, like: https://docs.litespeedtech.com/lscache/lscwp/troubleshoot/ + https://docs.litespeedtech.com/lscache/lscwp/ts-optimize/ Also please check your dev console, it might give your error in JS(if present)
    – you can create a ticket to: support at litespeedtech.com with link to this topic and request to help with optimization

    We would gladly help you either way you choose.

    Thread Starter zorrofes

    (@zorrofes)

    @litetim

    Thank you for answer, i create new Topic in LiteSpeed Forum.
    I hope that there can help me. But, I don’t know why not here.

    Thanks.

    Plugin Support litetim

    (@litetim)

    Because helping you with optimization would require access to site or to a stage site that will be the same as live, where you can leave LSC turned ON.

    Thread Starter zorrofes

    (@zorrofes)

    @litetim

    LOL (*!*)
    from the other forum, they ask me tu use wordpress forum ????

    “”””
    Our WordPress plugin support is located at the official WordPress plugin support page.

    Please do not post your LiteSpeed Cache for WordPress questions in this forum. Please visit the WordPress forum. We will be happy to answer your questions there.

    Thank you!
    “”””

    Plugin Support litetim

    (@litetim)

    you had created a ticket before?

    Plugin Support litetim

    (@litetim)

    in the title of the ticket there is a #, please tell me that number and we will talk there(just that number, NO LINK)

    Thank you

    Thread Starter zorrofes

    (@zorrofes)

    @litetim

    sorry, I didn’t understand your question !!

    2 = I have now two errors: Mobile Menu & Contact Form.

    Thanks.

    Plugin Support litetim

    (@litetim)

    Can you tell me the ticket number that was created?(just the number)

    Thread Starter zorrofes

    (@zorrofes)

    I don’t have Ticket number, i have only the link.
    I create New Post in Litespeed Support Forums.
    Thx.

    Plugin Support litetim

    (@litetim)

    That site is not used for LSC tickets, and my colleagues were right sending you here.
    BUT if you read what I wrote I suggested you:
    you can create a ticket to:?support at?litespeedtech.com?with link to this topic and request to help with optimization
    Send an email to that address with topic link and request to be helped with optimization.

Viewing 10 replies - 1 through 10 (of 10 total)
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