cookie banner does not appear on the website

  • Resolved margrettausch

    (@margrettausch)


    1 month, 1 week ago

    I have installed the Cookiebot CMP-Plugin, but it does not appear on the website, nor on desk or mobil. can you help me please?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Milind More

    (@milindmore22)

    Hello @margrettausch

    Thank you for reaching out to us, It seems the Cookiebot plugin might not be AMP compatible as it uses custom JavaScript which is not allowed on AMP plugin.

    I will recommend contacting the Cookiebot plugin author and ask them to make the plugin AMP compatible, or look for alternative plugins which works with AMP plugin, I will recommend complianz plugin which works with some limitation with AMP plugin

    We hope this helps!

    Thread Starter margrettausch

    (@margrettausch)

    Hi Milind,

    thank you for your feedback, but it is strange, it also does not appear on the desktop version. OMG, this things drive me crazy. I am not a technical freak.

    so I will delete it and search for another one. but so strange: they say it is compatible…

    Plugin Support Milind More

    (@milindmore22)

    Hello @margrettausch

    As you mentioned that you are not familiar with the AMP plugin, I will recommend checkout our getting started guide or check the video series.

    Plugin Support Milind More

    (@milindmore22)

    @margrettausch As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you require any further assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.