problem when scroll single product in ios

  • Resolved Elahe

    (@elahefereshte20)


    1 month, 1 week ago

    Hello and thank you, dear colleagues.

    The display of product pages on my website has a fundamental issue on iPhones and iOS devices. It shows the following errors in different browsers:

    In Chrome:
    “This page not found.”

    In Safari:
    “A problem repeatedly occurred on …”

    The version of WooCommerce on my website is 9.5.2, and the version of WordPress is 6.7.1. This problem occurs only on iOS devices and in newer versions, such as the iPhone 12 Pro and above.

    My website link is:
    https://mosbatesabz.com/

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Elahe,

    Thank you for contacting WooCommerce support.

    To better understand the issue could you share a few screenshots?
    Please share both Chrome and Safari screenshots.

    I recommend that you upgrade your WooCommerce to the latest version.
    Sometimes, updating plugins can resolve the issues.

    Once I have more information, I will be in a better position to assist you further.

    Best regards.

Viewing 1 replies (of 1 total)
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