Uncaught error

  • Resolved roxidesi

    (@roxidesi)


    1 month, 1 week ago

    Hi, I just updated the plugin and I got this error: Uncaught Error: Attempt to assign property “can_export” on null in /home/radentce/public_html/wp-content/themes/healthy-smiles/admin/installer/importer/forminator.php:37

    I had to deactivate the plugin for my website to function properly. How can this error be fixed? This isn’t the first time WordPress has sent a notice about a critical error caused by the plugin. I need the form on the website asap.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Kris – WPMU DEV Support

    (@wpmudevsupport13)

    Hi @roxidesi

    I hope you are doing well today.

    We have similar reports in past month and it was caused by a conflict with other theme/plugins.

    Would you please run a conflict test? Please deactivate all plugins except Forminator one and check if the problem is gone. If so, then enable all plugins one by one and find which one is having a conflict. If there is no positive result, switch to the default WordPress theme like 2019, and see if it works.

    Before this test, we recommend full site backup or running this test on the staging site.

    Please let us know about the results.

    Kind Regards,
    Kris

    Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @roxidesi,

    Since we haven’t heard from you for a while. I’ll mark this thread as resolved for now. Please feel free to re-open this thread if you need any further assistance.

    Regards,

    Nithin

    Thread Starter roxidesi

    (@roxidesi)

    Hi, I updated the theme and it solved the plugin issue. Thanks!

    Hi,
    I am having this same issue. I did not back up before installing the forminator plugin.

    Unfortunately for me, I can’t go back – non of the administrative side is opening up; it just shows this error screen on whatever I click!

    Plugin Support Amin – WPMU DEV Support

    (@wpmudev-support2)

    Hello @mamboh

    Could you please create a new thread for yourself so we can help further?

    https://www.ads-software.com/support/plugin/forminator/#new-topic-0

    Kind Regards,
    Amin

Viewing 5 replies - 1 through 5 (of 5 total)
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