Recent update has crashed 2 of my WordPress sites

  • Resolved pemot

    (@pemot)


    4 weeks, 1 day ago

    I have turned off auto update on all my other sites so that they don’t crash too. Let me know when the issue is fixed Thanks Pemo

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Geoffrey

    (@creativejuiz)

    Hello @pemot

    Sorry this happened to you.
    Unfortunately I can’t help with so few information.

    Example of info I could need:

    • server type
    • the version number of WordPress
    • the version number of the plugin (there were 3 updates recently)
    • the type of error you get.

    WordPress isn’t suppose to allow the installation of a plugin that run into a fatal error (my definition of crash), so try:

    • uninstall the plugin
    • re-install the plugin
    • catch the error you get at the installation if it happens again.

    I’ll try multiple scenario in the meantime, but as you can imagine I also have multiple websites that are running with this plugin, and everything’s fine at the moment ??

    Plugin Author Geoffrey

    (@creativejuiz)

    Hello @pemot ,

    New updates 1.4.0 including a lot of options and rework.
    If you plan on updating, do it first in a safe environment.

    FYI, if you can’t provide more info I won’t be able to help you, and would probably have to close this ticket to keep track of active ones.

    Thank you for your understanding.

Viewing 2 replies - 1 through 2 (of 2 total)
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