• Resolved Seeking_Help

    (@rajmenonkovila)


    I noticed the web page styling had gone off, looking terrible. Created with Astra theme and Spectra builder. When I cleared the server cache, the issue was ‘magically’ resolved! I was not able to add images using the img block.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Seeking_Help

    (@rajmenonkovila)

    Unable to add images using the image block here.

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @rajmenonkovila,

    Sorry for the inconvenience caused to you.

    You can resolve your issue by turning off field generation from the Spectra dashboard (https://wpspectra.com/docs/file-generation/) and clearing all the caches including the server-side cache.

    Please let me know are you getting any error while using the image block, kindly share the screenshot or video so that i can assist you accordingly.

    Looking forward to hearing from you.

    Have a nice day!

    Thread Starter Seeking_Help

    (@rajmenonkovila)

    Thanks, @mohsinbsf . I turned off field generation. What I meant is that I was unable to use the image block to add screenshots here.
    • This reply was modified 3 weeks, 6 days ago by Seeking_Help.
    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @rajmenonkovila,

    Please let me know if the website styling issue is fixed or not. Regarding image attachment, this is a public platform and is controlled by WordPress not us.

    Looking forward to hearing from you.

    Have a nice day!

    Thread Starter Seeking_Help

    (@rajmenonkovila)

    Hi @mohsinbsf,

    The styling issue is fixed for now. Thanks again.

Viewing 5 replies - 1 through 5 (of 5 total)
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