New version finally works well

  • bshams

    (@bshams)


    1 month ago

    I finally got backups to work on the new interface, although only for local backups.

    It’s unfortunate that I can’t use FTP anymore because this plugin only supports FTPS and my host (Ionos) only supports SFTP.

    Otherwise, it’s great to have this plugin as a safety net for the website.

    • This topic was modified 1 week, 5 days ago by bshams.
Viewing 1 replies (of 1 total)
  • Plugin Support BackWPup Support

    (@georgestathopouloswpmedia)

    Hi @bshams ,

    We’re sorry to hear that you’re experiencing issues with the new version of BackWPup.

    We’re pleased to inform you that the FTP connection issue was addressed in version 5.0.3. Please ensure that you’re using the latest version to benefit from this fix. If you’re still encountering problems, could you please reach out and share the steps we can follow to reproduce it?

    Our team is actively working on improvements to bring back features and functionality, including addressing the “”Backup Now”” issue. We appreciate your patience as we work on these improvements. In the meantime, you can revert to version 4.1.7 here.

    Thank you for your understanding and support.

    The BackWPup Team

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