• josch87

    (@josch87)


    BackWPup used to be my go-to plugin for WordPress backups for at least eight years. It was reliable, flexible, and did exactly what it was supposed to. I used it on all my own sites, installed it for all my clients, and recommended it to others.

    That changed abruptly when I upgraded to version 5.0. Before upgrading, I carefully read the changelog, which only mentioned a UI revamp. Since I had always had good experiences with BackWPup, I saw no reason to test it in a staging environment first and installed the upgrade directly on a client’s production site.

    The new UI isn’t to my taste, but that’s not the real issue. The real nightmare? At first, it seemed like I had lost access to all my configured backup jobs. Fortunately, after some digging, I found a way to access them via Custom Settings. They can still be executed, but they can no longer be edited. Even though there’s a button to create new jobs through the old interface, all fields are disabled, making it impossible to set up new backup tasks.

    BackWPup promises:
    “All your favorite features are still here, now organized more intuitively!”

    Sure, UI/UX is subjective, and people often need time to adjust to changes. But this isn’t just a case of reorganization—many features are simply gone or no longer functional:

    • Viewing old backup logs (created before the upgrade)? No longer possible.
    • Running an old job after the upgrade? Generated 10 logs with incorrect data.
    • Managing multiple backup jobs? Restricted to two jobs.
    • Editing existing jobs? Not possible.
    • Creating new jobs via the old interface? All fields are disabled.

    The biggest dealbreaker, however, is the limitation to only two backup jobs. This was BackWPup’s main selling point and the key reason I chose it. I relied on the ability to run daily, weekly, monthly, and other backups in parallel.

    I have no idea what the thought process behind this upgrade was. If the goal was to push more users toward the premium version, this was a terrible approach — especially since the premium version seems to have the same limitations.

    For now, I will stick with version 4.1. across all my sites until I find a suitable alternative. I’m open to recommendations!

    A backup plugin must be trustworthy above all else. When an upgrade removes key functionality and breaks existing workflows without proper communication, it completely undermines confidence in the tool. If you rely on BackWPup, think twice before upgrading to 5.0.

    Luckily, a simple downgrade by uploading the old files via FTP still works—at least for now, as there seems to have been no database migration.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter josch87

    (@josch87)

    By the way: Looking forward for someone to fork version 4.1 (GPLv2)!

    Plugin Support BackWPup Support

    (@georgestathopouloswpmedia)

    Hello @josch87 ,

    Thank you for taking the time to provide such a detailed review. We genuinely appreciate feedback from long-time users like yourself, and we apologize for the disruption caused by version 5.0.

    Our intention was to simplify the interface, but we understand that it led to major disruptions with the removal or limitation of some key features and functionalities.

    We want to assure you that we’re actively working to address these issues and improve the product from the ground up. We’ve already reintroduced custom scheduling options and backup history, and backup file formats are being restored in the next few days.

    We’re also working on removing the two-job limitation, allowing you to create and edit unlimited backups. These changes aim to restore the flexibility and control you expect from BackWPup.

    For now, if version 4.1.7 better meets your needs, you can revert to it here.

    We understand that trust is critical for a backup solution, and we’re committed to earning it back. We will be sharing updates as we work to address these issues, and we truly appreciate your patience and insights as we make this right.

    The BackWPup Team

    Thank you for the above post. I too am in a similar situation. I have had this plugin for many years on about 50 websites. With the frustration of the new update I have been trying out several other alternatives since v5 definitely does not meet my needs.

    For now I will revert to v4.1.7, but if subsequent updates do not give the same flexibility that I have had with v4 I will be looking for an alternative.

Viewing 3 replies - 1 through 3 (of 3 total)
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