Store customer info

Hi @captgoodhope,

Glad you reached out!

To make sure I understand you correctly, can you confirm if you’re looking for the ability of Stripe API to create a new Stripe Customer object during checkout in order to store customer profiles for future payments?

If that’s the case, StellarPay does create a Stripe Customer account for all transactions (including guest checkout). Here’s a sample created account after a user checked out without a WP account.

If this is not the feature you’re looking for, could you please clarify what additional functionality it is?

Thank you.

In that screenshot the Create payment button is grayed out, but not the Create invoice. So we couldn’t make a new payment for that customer ourselves, we’d have to send them an invoice link for a payment?

Thank you

Hi @captgoodhope,

The Create payment?button in Stripe is only enabled if a customer has saved a payment method during checkout or in their My Account area (if registered as customer of the site).

So, you can only create a payment for customers who choose to save a payment method to their accounts/profiles. If no payment method is saved, a manual charge isn’t possible. See the tooltip here.

Our team recommends looking into WooCommerce’s?Paying for Orders?feature instead of manually creating payments in Stripe. This way, StellarPay will be able to link the payment with the Woocommerce order so when it’s created, you can send the customer an email to pay for order instead of using Stripe.?

Could you let me know if this works for you?

Hey @captgoodhope !

We want to make sure you’re all set here. Because it’s been a few days, I’m inclined to mark this post as resolved, only because our system for monitoring replies makes it easy for Support forum posts to get missed.

So I am going to mark this one as resolved, but don’t hesitate at all to reach out again if you’re still having trouble!