Hi Stephen,
We’re sorry to hear about the issues you’ve encountered with our plugin. We take reliability very seriously, especially when it impacts multiple sites.
We’d like to clarify that our request for temporary login credentials was intended for a single site to help diagnose the Google Drive disconnect issue more effectively. Once we determine the root cause on one site, we’re confident we can apply a fix across all affected installations.
We asked our dev team to handle email notifications better when something fails to work as it should as in this situation, this will be considered in one of the upcoming updates.
Please know that your feedback is important, and we’re committed to resolving this problem. We have replied to your ticket via our internal system, if you could reply back to our support team and provide the requested debug logs and one site’s credentials, we’ll work promptly to address the issue.
Thank you for your patience and understanding.
