• Resolved pcatapan

    (@pakofocus)


    I have done multiple tests and simulations, both in staging and prod environments, and in all tests the omnisend script always takes a long time. Can you fix it so that your plugin does not slow down the sites on which it is installed?

    I remain available to provide further details or info.

    This is my site : https://more-makeup.com/

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  • Plugin Support supportomnisend

    (@supportomnisend)

    Thank you for taking the time to share your detailed tests and feedback with the WordPress community. We truly appreciate your diligence.

    To clarify, Omnisend is designed to load only after the main page has rendered, so it doesn’t affect the visual load time. In fact, the store you shared with us demonstrates that Omnisend loads within a reasonable timeframe.

    We recently ran a PageSpeed test on your site and observed that Omnisend appears in less critical areas such as caching efficiency, with a data payload of only about 70kb once per hour, and a minimal impact related to push notification display. It’s important to note that these metrics can vary based on the overall complexity of the website and the testing tool used.

    On a live check, as shown in our first image, our scripts run a bit slowly but still under a second. However, they load only after the main DOM elements, so they don’t impact the visual page load time, keeping the user experience smooth.

    While mobile load times might seem longer, a comparison with another website using our plugin indicates that the script’s load time is relatively minor. We suspect that other heavier elements on your site might be contributing to the delays observed.

    Our best recommendation is to review and address the additional performance issues flagged by the PageSpeed test, as improvements in those areas can naturally lead to better overall performance.

    Thank you again for your insights. If you need further assistance or have more questions, please feel free to reach out.

    Thank you again for sharing your concerns and insights with us. We hope that we’ve clarified how our plugin functions. If you need further assistance or have more questions, please feel free to let us know — we’re here for you.

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