Closing the popup window after sending a review to Elementor

  • Resolved drum90

    (@drum90)


    2 weeks ago

    Hello, I added the shortcode of the form to the button to open the popup window, but after sending the review, the form closes and the user will not see a message about the successful submission of the review. How can I implement the function so that the window does not close after sending and the visitor sees the message? Thanks!

    The page I need help with: [log in to see the link]

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  • Thread Starter drum90

    (@drum90)

    UPD: new adress page?https://lekker-sporting.ru/otzyvy

    UPD2: at the moment, I have redirected to a separate page with a message, but if possible, I would like to implement it within the popup window.

    • This reply was modified 1 week, 6 days ago by drum90.
    • This reply was modified 1 week, 6 days ago by drum90.
    Plugin Support cristinnaiulia

    (@cristinnaiulia)

    Hello @drum90,

    We tested on our end and were unable to replicate this behavior. It would be helpful if you could send us some screenshots of your form and button settings so we can investigate further. You can upload the images here using Imgur.

    Warm regards,

    Cristina

    Plugin Support cristinnaiulia

    (@cristinnaiulia)

    Marking this support thread as resolved due to inactivity. If you have any other questions or need further help please open a new thread.

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