Woocommerce Mobile App and Product’s Variation Bug

  • Hello, I have a problem with the woocommerce mobile app that I am using to handle my eshop. When I am changing the stock in a variation of a product ( from the app) and then check the product from the desktop I see that in this variation suddenly it has as image the general image of the product. This is problem because I don’t want for product variation to have the same image with the general. Why this is happening? Is it bug of the woocommerce mobile app?

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  • Plugin Support Jonayed (woo-hc)

    (@jonayedhosen)

    Hi @geokantze ,

    I’m sorry to hear you’re experiencing this issue with the WooCommerce mobile app. When updating the stock of a product variation through the app, it seems that the variation’s image is being replaced by the main product image.

    To address this, please ensure that you’re using the latest version of the app, as updates often include bug fixes. Additionally, sometimes conflicts between your theme or other plugins can lead to unexpected behavior.

    To test this, temporarily switch to a default WordPress theme (like Storefront) and deactivate all plugins except WooCommerce. Then, try updating the variation stock again to see if the issue persists.

    If that doesn’t resolve the issue, you could also try manually updating your product variation images If a variation doesn’t have its own image and then updating the stock again to check if you can replicate the issue.

    Please also let us know if this issue occurs when you update stock from your laptop, or if it only happens with the WooCommerce App.

    Please check and let us know if this helps.

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