Shipping VAT no always being applied

  • The shipping Tax (VAT) is not added to some orders. This started a few days ago but not on every order. I have manually created the same orders with identical shipping options, and they were calculated correctly, so it’s an intermittent issue. I use legacy shipping zones and they have worked for a long time, and the problem is across at least two of the defined zones.

    The errors started from March 1st 2025. Currently, we have to double-check the calculation on each order, which is time-consuming.

    Automatic Taxes is enabled, The Shipping Tax Class set to Standard. However, in the ‘Standard Rate Tab’, there was no Standard tax name. It got removed in an update in November by the look of it. I have added it to the Stadnard Rate Tab again but we still get the error.

    The Rules in each Shipping Zone are set to Taxable: yes, and values are without Tax. This worked fine on all orders until recently, and now, I would say about 1 in 5 show this error.

    Can you assist?

    WordPress: 6.7.2, WooCommerce: 9.7.0, Weight Based Shipping: 6.5.0, PHP: 8.1.31

    The page I need help with: [log in to see the link]

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  • Plugin Author Dan

    (@dangoodman)

    Hello Tim,

    Since Weight Based Shipping doesn’t control the tax calculation process (aside from the Taxable / Non Taxable switch), the issue is likely related to other parts of your installation.

    Contacting the support team of the plugin you are using for automatic taxes can help you resolve the issue faster since they are more experienced with tax calculation issues.

Viewing 1 replies (of 1 total)
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