• Hi, Jules, can You check please what may be wrong? The conditional fields are simple and working well when selecting, it also passes a form testing page and receiving all sender info from the form there. But when active form with this conditional fields on our website it wont to be sent at all, and no warning messages appears when a required field is not filled. When I use any other form without the Cond Fields all warnings are working and the form sends and I receiving the email. Is it about conflict with the template we using? Thanks.

    The page I need help with: [log in to see the link]

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  • Plugin Author Jules Colle

    (@jules-colle)

    Could you temporarily disable all plugins except Contact Form 7 and Conditional Fields? Also, try and switch to a default theme. For a full step by step guide on how to pinpoint the exact error please follow these steps: https://conditional-fields-cf7.bdwm.be/docs/troubleshooting/does-not-work-with-a-third-party-theme-or-plugin/

    If that doesn’t work, could you set up the form in the form tester? https://conditional-fields-cf7.bdwm.be/form-tester/

    Thread Starter makaaymv

    (@makaaymv)

    thanks, Jules, it was quite a quest) I started deactivating one by one plugins, and after reaching Loginizer Security plugin by Softacolous, I was blocked from the hosting side) so I need to ask support to whitelist me, after that I finally disabled this plugin and this was it, the form started to work as it should, and after activating security plugin back, it still working, only don’t know if is like temporarily while some scripts are active in my browser for now or it now will be working good every time.

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