• Not sure what happened but now it seems I’m limited on the amount of rules I can have and probably 1/2 of my category rules are now gone. Whenever I try to add another rule, fill in the info, and then hit save it just refreshes the page and the rule isn’t there so now I can’t create any rules either.

Viewing 5 replies - 1 through 5 (of 5 total)
  • BerryPress

    (@berrypresssupport)

    Thanks for reporting this. To investigate further, we need some debug information. Could you check for any PHP errors, console log errors, or anything unusual in the network tab when saving a rule? Also, is this happening with a specific type of rule, or all rules? I wasn’t able to replicate the issue on my end.

    Thread Starter textualtees

    (@textualtees)

    Thanks for getting back to me on this. So if I create a rule WITHOUT a condition it will save. If I toggle the enable conditions toggle and put something in then hit save it does the screen refresh and won’t save. I’ve tried different combinations of conditionals and all of them aren’t saving. I’ve disable all plugins and it still doesn’t work. Plugin was working perfect before new UI. Also tried Firefox and Brave browsers and its the same thing.

    No errors that I can see and Network tab has everything under 1,500ms refresh but I’m not really sure what I’m looking for here.

    Thread Starter textualtees

    (@textualtees)

    Also if I disable the rule, then toggle enable condition it will save with enable condition enabled. If I enable the rule it will un-toggle enable condition and removes the checkmarks form New products and For existing products (when updated).

    BerryPress

    (@berrypresssupport)

    Hi,

    I wasn’t able to replicate the problem on my end, but I understand that something may have broken, especially since we introduced a lot of changes in version 1.1.0.

    To better understand what’s happening, could you check for any errors in the browser console log? Open your browser’s Developer Tools (press?F12?or?Right Click > Inspect), navigate to Console tab.

    Additionally, please enable debugging in WordPress and see if there are any PHP errors or warnings related to the plugin.

    You can enable debugging by adding the following lines to your wp-config.php file (if not already enabled):

    define(‘WP_DEBUG’, true);
    define(‘WP_DEBUG_LOG’, true);
    define(‘WP_DEBUG_DISPLAY’, false);

    After enabling debugging, check the wp-content/debug.log file for any relevant errors. Let us know what you find, and we’ll do our best to help resolve this issue.

    Looking forward to your response!


    Thread Starter textualtees

    (@textualtees)

    Console shows no errors. No line breaking changes, but the last one says:

    A <label> isn’t associated with a form field. and then below that says affected resources (100) violating node.

    repeated 100 times.

    Enabled debug mode and there is nothing in the log for your plugin. Only thing there is 4 cron errors due to some of my plugins being disabled while I try and figure this out.

    I’m assuming you’re also running WordPress 6.7.2 and Woocommerce 9.7.1?

    • This reply was modified 22 hours, 11 minutes ago by textualtees.
Viewing 5 replies - 1 through 5 (of 5 total)
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