www. issue with MU install

I had the same thing happen. What you need to do is this:
1. go to the domain mapping portion of mu install
2. example.com should be added here as the primary domain pointing to the correct site id.
3. create another domain mapping record https://www.example.com and set it as a secondary domain record.

In fact, I used this to redirect example.com, https://www.example.com and https://www.example.net — all point to the same thing.

Hope this helps.

If you’re trying to map the main domain it will not work.

I was able to fix this. I went into my Domain Cpanel and told it to add WWW before any url.

Then we changed the web address in the msql database and changed the site URL from https://youcansend.me to https://www.example.com

@bbruno I’m sure that would have worked but now that you it’s fixed I ain’t touchin it!

Thanks for the help.

Hey jonathands,

can you please tell me how you did in cpanel, I also tried redirecting domain in cpanel but not successful.

My site links works only with www and without www it redirect to homepage forcely.

I was incorrect in stating that it was my cpanel. It’s actually cpanel/dns/redirect. Depending on your hosting provider it may be elsewhere. Ours is dreamhost for example doesn’t do this in the dns section.

Either was when you find this in your hosting admin you can specify if the domain works with, without, or both.

A couple of examples.
this is what ours looked like: https://cl.ly/50xz
this is what one of my personal ones with a basic cpanel looks like
https://cl.ly/51TO

Also I just realized in the mysql database I changed the entry under site url and home (home was on page two)