Transferred to new host – I can login, buyer can't login

  • blondie757

    (@blondie757)


    14 years ago

    This is very strange. I transferred my WordPress tables to a new web host for a buyer and everything looks good on my end. I am able to login to wp-admin and there are no problems. The buyer however gets an error when he tries to login with the user/pass I gave him.

    I confirmed that the domain DNS resolved to the new server.

    I even created a new admin user on the new host and it shows up in his PHPMyAdmin in the table. But he can’t login with that one either.

    I had him click the “lost your password” link and it didn’t recognize his email even though I can clearly see it in the user table.

    The original install was 2.9.1 I think and then once I moved the tables over, I upgraded it to 3.1. I went in the options table and removed the “/” from the end of the domain name in the siteurl and home fields.

    Anyone have a clue what is going on? Can I do anything now or do I need to start over? Should I upgrade to 3.1 on my server before I export the tables?

    Thank you!

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  • datasoftict

    (@datasoftict)

    Can you supply a URL, we may/may not be able to see the site either.

    This is very strange. I transferred my WordPress tables to a new web host for a buyer and everything looks good on my end. I am able to login to wp-admin and there are no problems. The buyer however gets an error when he tries to login with the user/pass I gave him.

    So you can log in via the web and can see everything OK, but the client, logging in the same way can’t see the site at all – or can see the login pages/front page but can’t login?

    There are, I believe, changes to the databse in 3.1 so a backup/restore of post 3.1 database might be worthwhile, though as long as the customers site files and version are in step – that is both 2.9.1 I personally would update later.

    What exactly is the error that the buyer is getting?

    Thread Starter blondie757

    (@blondie757)

    So you can log in via the web and can see everything OK, but the client, logging in the same way can’t see the site at all – or can see the login pages/front page but can’t login?

    He can see the login page but it tells him that his user/pass is invalid. And when he submits the form to reset the password, it said his email did not exist.

    I was even able to login to the WordPress admin area on my Android smartphone so I am just baffled at how the buyer is having problems.

    At this point, I think I am just going to reinstall WP on his server and add the posts back manually. There aren’t very many and the site isn’t customized much.

Viewing 2 replies - 1 through 2 (of 2 total)
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