404 Error Page

  • Hi
    My website 404 page is not working.

    1) Theme supports 404, as I can see that 404 page is working fine on local installation.
    2) I am Using redirection plug-in by John Godley, but I am not sure that what target URL I should give for 404 errors. I could see 404.php in theme folder but when i try to hit it by browser,nothing gets displayed.
    3)Existing ref on www.ads-software.com is very technical and i cant take risk of code change.
    4) My website SERP has gone down badly bcz of crawl errors.

    Looking for help, Many Thanks

    Website for reference. etllabs

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