Content Not Loading in Backup

  • Resolved JasmineB

    (@jasmineb)


    12 years, 8 months ago

    I’m transferring my corporate site to a new hosting service. My current site wrkengrs.com is still live, and I haven’t switched the DNS yet because I want to be sure my new site is set up correctly.

    When I use the preview DNS from my hosting service (godaddy), none of the content is visible. Only the home page is active. I get a “page not found error” when navigating to any other menu. It’s not a permalink issue, as the content simply isn’t in my upload.

    I’ve replaced the WP-Content folder with my current site’s wp-content folder. I’ve backed up and restored the database. I’ve edited the wp-config.php folder to current database info. I tried editing the index.php file from

    require('./wordpress/wp-blog-header.php');
...to...
require('wordpress/wp-blog-header.php');

    It looks like my content is simply not located in the wp-content folder. For example, there is no “services” folder in wp-content.

    I’m able to download an XML backup of all my content (pages, posts etc) but I don’t know what to do with it now that I have it.

    Help please!

Viewing 4 replies - 1 through 4 (of 4 total)

  • I’m able to download an XML backup of all my content (pages, posts etc) but I don’t know what to do with it now that I have it.

    Go into tools and import – in your new hosting then upload that XML file.

    PS – You might need to download and activate the plugin – that will happen automatically – go ahead with that

    Thread Starter JasmineB

    (@jasmineb)

    Perhaps I’m missing something…
    I can access the wrkengrs.com/wp-admin/ page, but it’s linked with the Old site, that’s hosted on a different service.

    I tried navigating to the wrkengrs.com.previewdns.com/wp-admin/ but get (as I suspected) a “this page does not exist on this server” error.

    Is there a way to use wp-admin panel that’s connected to this new site?

    If not, where to I upload the XML file into the wp database in my new hosting account?

    ah…

    I can access the wrkengrs.com/wp-admin/ page, but it’s linked with the Old site, that’s hosted on a different service.

    The new site will only point to “wrkengrs.com” when you update your domain setting with the new name servers. You could do that – wait and then access the new site using “wrkengrs.com/wp-admin/”

    ———

    Is there a way to use wp-admin panel that’s connected to this new site?

    Yes but I don’t know the address of you new site. Post that and which hosting are you using.

    ———-

    If not, where to I upload the XML file into the wp database in my new hosting account?

    You do need the access to the new site.

    ———–

    In short – if nothing else is working – just point your domain to the new hosting – wait until it get updated that access it that way. Then you will be able to upload the xml file.

    Thread Starter JasmineB

    (@jasmineb)

    Thank you so much! I was able to resolve the issue. Turns out pointing the DNS fixed the problem. I think possibly the database hadn’t restored completely as well. (I know it can take awhile)
    Many thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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