[Plugin: Gravity Forms CapsuleCRM Add-on] Everything set correctly but no entry in capsule

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author hippoc

    (@hippoc)

    Hello Simon,

    I don’t understand, you send me the same logs than Carlos??? Naturally, the response is the same, but i think, this is a mistake could you assure that, this is the good file.

    Cheers

    Nicolas.

    Thread Starter EasyWaste

    (@easywaste)

    Hi Nic,

    You’re spot on. I downloaded Carlos’ logs to compare and pointed you to the wrong ones, my bad.

    Our logs are here

    Thanx
    Simon

    Plugin Author hippoc

    (@hippoc)

    The problem is the name of your fields for the person. You use contact as you should use Name. You have the same problem for the address (Site/Bin Address in place of Address) and for the company (Business/Company Name in place of Company).

    So the simpliest solution is to add to there fields another Admin Label, this don’t change the public form and should works.

    If you want more customisations, i can realize the job quickly through a job platform.

    Regards,

    Nicolas

    Thread Starter EasyWaste

    (@easywaste)

    Hi Nic,

    Yep that was it. We used the ‘Name’ fields etc as instructed from gravity, but changed the labels thinking the underlying reference would stay the same and capsule would see still see it.

    your pointer on the admin name fixed it.

    Thanx
    Simon

    Plugin Author hippoc

    (@hippoc)

    Cool, so this is resolved

Viewing 5 replies - 1 through 5 (of 5 total)
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