[Plugin: Gravity Forms CapsuleCRM Add-on] Fatal Error

i too am getting the same error with not 1 solution to be found. i had it working fine, testing out some other crm plugins and now that i have chosen which crm i am going to work with, i get this

Warning: require_once(__DIR__/api/CapsuleCRMAPI.php) [function.require-once]: failed to open stream: No such file or directory in /home/content/14/9079614/html/ptms/wp-content/plugins/gravity-forms-capsulecrm-add-on/capsulecrm.php on line 12

Fatal error: require_once() [function.require]: Failed opening required ‘__DIR__/api/CapsuleCRMAPI.php’ (include_path=’.:/usr/local/php5/lib/php’) in /home/content/14/9079614/html/ptms/wp-content/plugins/gravity-forms-capsulecrm-add-on/capsulecrm.php on line 12

does anyone have a solution or a recommendation as to what crm have the best UI and easy to use, not like salesforce?

thanks

Sorry for the delay,

So, typicaly, this error is created by a php 5.2 version, but if you be sure you use 5.3, i’m doubtful.

First test should be a phpinfo to verificate the version :

– write <?php phpinfo(); ?> in a file on you web server
– show the page in your browser.

If you’re in 5.2, and you thing be with 5.3, maybe the webserver wait a directive in a htaccess file to properly choose the correct version of php to use.

Tried to install on several different WordPress installations (all at WP version 3.4.1). It will install but it won’t activate (Fatal Error every time).

Will a newer version of this plugin be out any time soon?

I get the same error so how do we fix this???

I haven’t used this plugin, but I have tried to install it on my server (which is on php 5.2). As expected, the plugin activation fails. As the plugin author says, this plugin needs to be running in a php 5.3 environment. The reason for this is that it uses code that has only been available since 5.3.

I have had a quick go at fixing the code so that it activates on php 5.2. There are no assurances, but you can see my solution to get the CapsuleCRM plugin working on php 5.2 here.

I got my host to upgrade PHP to version 5.3 and now it works so thanks ??