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wp-crazy
(@wp-crazy)

12 years, 5 months ago
Hello WP Masters!

I have a same problem as two past posts:

https://www.ads-software.com/support/topic/image-upload-problems-for-multisite-subdomain-site-1?replies=8

https://www.ads-software.com/support/topic/image-upload-problems-for-multisite-subdomain-site?replies=6

I tried to follow the advices of one, then of the other, but none would help my website work.

My .htaccess file:
```
# BEGIN WordPress
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteBase /
RewriteRule ^index\.php$ - [L]

# uploaded files
RewriteRule ^files/(.+) wp-includes/ms-files.php?file=$1 [L]

RewriteCond %{REQUEST_FILENAME} -f [OR]
RewriteCond %{REQUEST_FILENAME} -d
RewriteRule ^ - [L]
RewriteRule . index.php [L]
</IfModule>

# END WordPress
```
I use WP Multisite as follows : https://www.domain.com and https://subdomain1.domain.com … https://subdomain2.domain.com …

My network settings:

Upload Path : wp-content/blogs.dir/12/files

Upload Url Path :

Fileupload Url : https://subdomain12.domain.com/files

I am clearly not a pro, and I don’t understand what the Override On/Off setting means, and I don’t know where to check. I’m using a dedicated server that I manage via ISP Config 3.0.4.5

I beg for help before frustration makes me destroy my office ! jk ??

Viewing 15 replies - 1 through 15 (of 17 total)

1 2 →

Moderator Ipstenu (Mika Epstein)
(@ipstenu)

?????? Advisor and Activist

12 years, 5 months ago

I am clearly not a pro, and I don’t understand what the Override On/Off setting means, and I don’t know where to check. I’m using a dedicated server that I manage via ISP Config 3.0.4.5

Then you need to go ask your webhost to look at your httpd.conf file, becuase that’s the very first thing to check ??

Thread Starter wp-crazy
(@wp-crazy)

12 years, 5 months ago

Hi Ipstenu,

Thanks for your answer. I asked him, and he told me that it is. can I check myself using Filezilla? Or is the file located elsewhere?

Moderator Ipstenu (Mika Epstein)
(@ipstenu)

?????? Advisor and Activist

12 years, 5 months ago

If you have root access, which you should with a dedicated server, yes. But you should go in via SSH and you have to know where the httpd.conf file is (it’s different on different kinds of servers).

I would show your host this: https://codex.www.ads-software.com/Multisite_Network_Administration#Apache_Virtual_Hosts_and_Mod_Rewrite

Thread Starter wp-crazy
(@wp-crazy)

12 years, 5 months ago

All done, the Override was allowed. the situation is still the same though. I can upload pictures, but they appear as a broken link as soon as i uploaded them.

Moderator Ipstenu (Mika Epstein)
(@ipstenu)

?????? Advisor and Activist

12 years, 5 months ago

We’ll need a link to your site, and the problem, to say more. But basically something isn’t set up right. Either your .htaccess isn’t correct (which it looks to be fine) or the server isn’t reading it.

Thread Starter wp-crazy
(@wp-crazy)

12 years, 5 months ago

https://www.quelchoix.fr is my website,
and here is the exemple of a picture uploaded on a subdomain that uploads but appears broken : https://salledebain.quelchoix.fr/files/2012/06/Fotolia_4671226_XS.jpg

Moderator Ipstenu (Mika Epstein)
(@ipstenu)

?????? Advisor and Activist

12 years, 5 months ago

Okay,

https://salledebain.quelchoix.fr/wp-includes/ms-files.php?file=/2012/06/Fotolia_4671226_XS.jpg is also blank, and a blank page is a php error.

You’re using Twenty Eleven, so it’s not the theme. Check your server’s error log. See if there’s anything with that URL and an error.

Thread Starter wp-crazy
(@wp-crazy)

12 years, 5 months ago

I checked the server’s error log, nothing abnormal there either. And I don’t see that the URL is blank, but just that the picture is impossible to locate.
Please any idea of what i can do to make it work ? I’ve been stuck on that issue for almost a week already ! :0

Thread Starter wp-crazy
(@wp-crazy)

12 years, 5 months ago

I feel like my situation is not entirely clear.
I’m using the regular multisite version of wordpress 3.4, and I don’t use domain mapping plugins or anything like that, since my permalinks are rewritable and that besides the pictures, my domain and subdomains work perfectly.

Thanks for reading my posts and trying to help me ! ??

Moderator Ipstenu (Mika Epstein)
(@ipstenu)

?????? Advisor and Activist

12 years, 5 months ago

Nah, it’s clear. It’s just..

Well the issue is your server’s not able to handle the ms-files.php code :/

See https://salledebain.quelchoix.fr/files/2012/06/Fotolia_4671226_XS.jpg is translated by the .htaccess to this:

https://salledebain.quelchoix.fr/wp-includes/ms-files.php?file=/2012/06/Fotolia_4671226_XS.jpg

and the ms-files.php translates that to

https://quelchoix.fr/wp-content/blogs.dir/NUMBER/files/2012/06/Fotolia_4671226_XS.jpg

Where Number is the blog number.

Thread Starter wp-crazy
(@wp-crazy)

12 years, 5 months ago

isn’t it the ms-files itself that has a problem ?

If we look at the http header of the page:
https://salledebain.quelchoix.fr/wp-includes/ms-files.php?file=/2012/06/Fotolia_4671226_XS.jpg we can see that the headers are there, specially “Content-Lenght” :

-rw-r–r– 1 web1 client0 71915 25 juin 01:39 Fotolia_4671226_XS.jpg

So it seems like it is the page ms-files.php that doesn’t get to correctly display the image (using Firefox, it says that the image cannot be chargedbecause it contains errors)

here is the header file :

https://salledebain.quelchoix.fr/wp-includes/ms-files.php?file=/2012/06/Fotolia_4671226_XS.jpg

GET /wp-includes/ms-files.php?file=/2012/06/Fotolia_4671226_XS.jpg HTTP/1.1
Host: salledebain.quelchoix.fr
User-Agent: Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:13.0) Gecko/20100101 Firefox/13.0.1
Accept: text/html,application/xhtml+xml,application/xml;q=0.9,*/*;q=0.8
Accept-Language: fr,fr-fr;q=0.8,en-us;q=0.5,en;q=0.3
Accept-Encoding: gzip, deflate
Connection: keep-alive
Pragma: no-cache
Cache-Control: no-cache

HTTP/1.1 200 OK
Date: Tue, 26 Jun 2012 08:46:10 GMT
Server: Apache/2.2.16 (Debian)
x-powered-by: PHP/5.3.3-7+squeeze9
Etag: “20683c8c7e7f85a46049f3b08eca6707”
Expires: Thu, 27 Aug 2015 18:32:50 GMT
Content-Length: 71915
Last-Modified: Sun, 24 Jun 2012 23:39:38 GMT
Keep-Alive: timeout=15, max=100
Connection: Keep-Alive
Content-Type: image/jpeg

What do you think ?

Moderator Ipstenu (Mika Epstein)
(@ipstenu)

?????? Advisor and Activist

12 years, 5 months ago

No, ms-files.php is fine. It’s your server that can’t handle the file :/

Basically the file is doing what it’s supposed to do, but your server doesn’t have the right permissions. Which is why we always ask ‘Is allowoverride set to ALL?’

Thread Starter wp-crazy
(@wp-crazy)

12 years, 5 months ago

here is part of the vhost of my site : ( the “—” signs are because i don’t want everyone to see the directories in my server :/ )

<Directory /——/——/quelchoix.fr/——>
Options FollowSymLinks
AllowOverride All
Order allow,deny
Allow from all
</——–>
<——-/——/—–/——–/——–/——-/——>
Options FollowSymLinks
AllowOverride All
Order allow,deny
Allow from all
</Directory>

so it is set on “All”.
Moderator Ipstenu (Mika Epstein)
(@ipstenu)

?????? Advisor and Activist

12 years, 5 months ago
Try this:
```
AllowOverride Fileinfo Options All
```
Thread Starter wp-crazy
(@wp-crazy)

12 years, 5 months ago

on which line?

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