[Plugin: Slideshow Satellite] Thumbnail not showing up

The thumbnail is being generated and definitely exists in the directory that the path is pointing to, however, it is showing a broken thumbnail link whenever I upload new images. The images are in the exact same directory and using the same path as the thumbnails but still not showing up.

The site is in maintenance mode, so I don’t think you will be able to access the links below, but here they are for reference:

IMAGE – https://www.altushealth.com/wp-content/uploads/slideshow-satellite/Chiroroom.jpeg

THUMB – https://www.altushealth.com/wp-content/uploads/slideshow-satellite/Chiroroom-thumb.jpeg

Thanks in advance for your help.

Michele

https://www.ads-software.com/extend/plugins/slideshow-satellite/