• I am new to Multisite, and just tried to activate my first theme, which didn’t go too well.

    I uploaded it into the Themes directory of the main site and enabled it. It appeared under Appearance>Themes in the sub-site just like it would on any other. When I clicked Activate, however, everything went white… admin side and front end.

    What am I missing? ??

    (I wanted to search to see if this had already been discussed before starting a new topic, but couldn’t figure out any way to search only the Multisite area. Is there a way?)

    https://adoption.friendsofsusieq.com/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    You’d have to search via Google (sorry, we know it sucks).

    What theme? The white screen is a PHP error, and it’s possible the theme’s written in a way to make it non-compatible with Multisite (which I have to say takes a lot of work – most themes work fine with Multisite)

    Thread Starter CMM Concepts

    (@cmm-concepts)

    It’s a theme I created with Artisteer, also using Templateer. I’ve created dozens with this combinations and they’ve always been wildly compatible with everything else. I also know other users of Artisteer+Multisite. That’s why I figured I’m doing something little that is wrong.

    Moderator Ipstenu (Mika Epstein)

    (@ipstenu)

    ?????? Advisor and Activist

    I would delete the theme from your wp-content/themes for starters, that’ll get you back up, and try any other Artiseer theme, see how that goes. If that works okay, then its the theme you made.

    Kinda lousy, I know, but you have to narrow things down :/

    Thread Starter CMM Concepts

    (@cmm-concepts)

    I recently realized that only themes exported from a computer where I was using an upgraded version of Artisteer are having a problem, so that’s the direction I’m moving into troubleshooting now.

    Thanks! Sorry to have bothered you. ??

    Hmmm. I’m interested to know what the cause of this is.

    Will you let us know?

    Thread Starter CMM Concepts

    (@cmm-concepts)

    I’ll be happy to. I still haven’t figured it out.

    I have the latest 3.1 version of Artisteer, Standard Edition, installed on two computers. If I export from one of them, I get the white screens. If I export from the other, the theme “works”, but pieces are missing. The theme-check plugin returned pages of errors.

    If you click the link now, before I resolve this, you’ll see missing menus, header-text CSS, etc.

    I completely uninstalled Artisteer and Templateer, double checked that I was using the correct versions, resinstalled them both, deleted the local and live theme exports, exported it from the fresh Artisteer install and uploaded it and I’m still having the same problems.

    The Artisteer software won’t allow me to go back to the Home edition, either. If I try using that license, which still has several months left on it, it boots me and says I have to activate the software. It only accepts the Standard license.

    I am putting in a help ticket with them now.

    Thread Starter CMM Concepts

    (@cmm-concepts)

    I just realized that it does only seem to happen with a child site on a multisite install.

    The same export works fine on a single WP site: https://cmmconcepts.com/clients/sandbox/wordpress/

    I guess I’ll hold on off on a trouble ticket with Artisteer for now.

    Any thoughts?

    It just seems like those themes are compatible with MultiSite.

    Please let us know what they say.

Viewing 8 replies - 1 through 8 (of 8 total)
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