[Plugin: Google Maps via Store Locator Plus] Map doesn't load

Solved

How did you resolve the issue?

I am curious as well. Was it an issue with your custom theme?

1/ go to
2/ go to services turn on Google Maps API v2 and Google Maps API v3
3/go to API Access and delete all key in there.
4/ Create new Browser key…

copy and paste your new API key
and now map should load

Thanks for the tip!

A lot of people are having issues with the Google Maps not displaying and the API V2 and API V3 conflicts.

I have tried this solution. It does not work. Anyone else?

in step 2/ go to services turn on google maps API v3 only.
remember to 3/go to API Access and delete all key in there.
4/ Create new Browser key…

copy and paste your new API key
and wait like 2 minutes, now map should load

Thanks, it’s still not working for us, though. I’ve followed your steps from start to finish twice.

1. Turn off all API
2. Turn on only Maps V3 API
3. Delete API key (there is only one)
4. Issue new API key
5. Copy/paste API key into store locator
6. Refresh

The map loads, but not every time, maybe 5/6 out of 10. Unfortunately, our clients are not going to hit refresh until it pops up. Any other ideas?

Provide a site URL so we can investigate/monitor the situation.

https://www.integratedlistening.com/practitioners/

Thanks.

@intlistsys

Your theme has multiple errors. Use Firefox with Firebug and turn on the console, script, and network panels.

themes/ils/images/icon_book.png, icon_speechbubbles.png, and icon_podium.png are missing. These each cause significant page loading delays (6-7 seconds each) which can cause other connections (like the Google Maps API connection) to time out.

Also, QuotaService.RecordEvent is taking nearly 1 minute to load. Sometimes longer. If it goes over 90 seconds there is a very good chance many other scripts will fail with a timeout, including Google scripts.

I’m not sure what QuotaService is, but it is not playing well with others.

@intlistsys

Looks like you have multiple calls to Google that are being blocked or not honored properly. A firewall setting or something not set on your Google API correctly.

csi.gstatic.com and maps.googleapis.com (QuotaService) are both being called but are not responding in less than a minute. That is not normal and appears to be a connectivity issue between your server and Google. Most likely security or account settings.

I appear to be having similar issues from our site –

https://celebraterecoveryindiana.org

I’m really stuck and not sure where to even begin here.

Hi CSA,

I’ve had no luck with Maps V3 API or with both Maps V2 & V3 APIs.

You said, “Use Firefox with Firebug and turn on the console, script, and network panels.” What are the next steps?

@cinetics –

Look for JavaScript errors. Make sure the store-locator-le csl.js is loaded. Most often another script is failing or blocking the Store Locator Plus script. Errors and conflicts should be obvious with Firebug console turned on.