Paypal Transaction Language

  • I’m very new at this and have a hit a problem I have no idea how to get past. I don’t know if it’s a Paypal problem, a WordPress problem, or a WP eStore plugin problem, but I’m trying here first.

    I’m developing my site in Spain (Spanish IP address), but it is in English and the vast majority of my customers will be in the US and UK. The site is in English, but when I have someone in England do a test transaction for me, they find, when they click on the Paypal checkout button that the Paypal instructions appear in Spanish. They almost all agree that that would cause them to abandon the purchase in the real world.

    The Paypal account that would be paid (mine) is linked to a Spanish bank account – does that make a difference?

    Thanks if you can help

    Jerry

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  • Hi Jerry,

    This is not really a WordPress issue, however, I figure many people have this issue and PayPal is commonly used with WordPress.

    I am assuming that you actually have a UK PayPal account and not a spanish one, and that you just linked your Spanish bank account to it? According to PayPal’s documentation the behaviour is to set the language of the interface based on a cookie that has been placed in the users browser, if this cookie is missing, PayPal defaults to the default language of the account, so if you have a Spanish PayPal account, then the behaviour you are seeing is normal.

    Now in their documentation Website Standard HTML Variables they talk about an optional variable “lc” that can be used to override this behaviour. I do not know if you can implement this in WP eStore as the PayPal form is generated by the store.

    Hope this points you in the right direction.

    Thread Starter CrunchyFr0g

    (@crunchyfr0g)

    Thanks Max – that was really helpful.

    I’m not ready to delete the Paypal cookie because all my settings and preferences for Paypal are in there.

    So I’ll check to see if the lc variable can be used in WP eStore, and if not I’ll have to get set up with a UK Paypal account.

    Thanks again,

    Jerry

Viewing 2 replies - 1 through 2 (of 2 total)
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