Using this plugin on multisite

I have successfully made this compatible with wordpress multisite by modifying a bit of how it install itself. Check the code below:

add_action( 'activate_' . SUPTIC_PLUGIN_BASENAME, 'activate_suptic' );

function activate_suptic() {
	global $wpdb;

	if (function_exists('is_multisite') && is_multisite()) {
		// check if it is a network activation - if so, run the activation function for each blog id
		if (isset($_GET['networkwide']) && ($_GET['networkwide'] == 1)) {
	                $old_blog = $wpdb->blogid;
			// Get all blog ids
			$blogids = $wpdb->get_col($wpdb->prepare("SELECT blog_id FROM $wpdb->blogs"));
			foreach ($blogids as $blog_id) {
				switch_to_blog($blog_id);
				suptic_install();
			}
			switch_to_blog($old_blog);
			return;
		}
	}
	suptic_install();
}

Everything works fine but not on the Ticket page wherein when I submit a reply to a ticket, it redirects to the submission form. The reply message is inserted in the database but on the ticket itself, its not showing unless when you re-login, the replied message now shows up. I tried cleaning my cache, disable cache plugin etc. Its just that, you need to re-login to view the replied message. What seems to be the problem?

https://www.ads-software.com/extend/plugins/support-tickets-v2/