CAPTCHA not working in version 2.0.2

  • Resolved Bleuy

    (@bleuy)


    12 years, 3 months ago

    Hi Chaps

    I have installed the latest revision, however the CAPTCHA is still not working for me. I am just getting a ‘broken image, image’ if that makes sense!

    I’m not a developer, so any response please make it for a numpty!

    When I open the image in a new window, it comes back with the following error (obviously I have removed the sensitive website details.

    Warning: include(/websites/hostingprovider/LinuxPackage26/st/el/le/stellerenterprise.com/public_html/wp-load.php) [function.include]: failed to open stream: No such file or directory in /websites/hostingprovider/LinuxPackage23/st/el/le/website.com/public_html/wordpress/wp-content/plugins/salesforce-wordpress-to-lead/lib/captcha/captcha.php on line 167

    Warning: include() [function.include]: Failed opening ‘/websites/hostingprovider/LinuxPackage26/st/el/le/website.com/public_html/wp-load.php’ for inclusion (include_path=’.:/usr/local/php52/share/pear:/usr/local/php52/share/php’) in /websites/hostingprovider/LinuxPackage23/st/el/le/website.com/public_html/wordpress/wp-content/plugins/salesforce-wordpress-to-lead/lib/captcha/captcha.php on line 167

    Fatal error: Call to undefined function get_transient() in /websites/hostingprovider/LinuxPackage23/st/el/le/website.com/public_html/wordpress/wp-content/plugins/salesforce-wordpress-to-lead/lib/captcha/captcha.php on line 184

    I’ve checked the file structure and both the files and the directories exist. Any help would be greatly appreciated.

    Thanks

    https://www.ads-software.com/extend/plugins/salesforce-wordpress-to-lead/

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter Bleuy

    (@bleuy)

    Also, while I’m at it! How do I change the form font size? I know you say just paste it into my CSS, but I’m no expert and wouldn’t have a clue where to past it in!

    Plugin Author Nick Ciske

    (@nickciske)

    RE: Captcha
    You have WordPress installed in a subdirectory, which breaks the path to the captcha generator. It’s on the bug list but was too large a fix to include in 2.0.1/2. There is not a fix at present (short of changing the plugin code yourself, changing the path WP is installed in, or not using the captcha).

    e.g.
    /public_html/wordpress/
    vs.
    /public_html/

    RE: Form text size
    If you have no clue where to edit your theme CSS, then you’ll need to find someone who does (e.g. a developer).

    Plugin Author Nick Ciske

    (@nickciske)

    Just released 2.0.3 which fixes the broken captcha image on subfolder installs.

Viewing 3 replies - 1 through 3 (of 3 total)
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