Compact Galleries fail to launch on your site and mine!!!

Clients website is totally up to date. After doing so, all of his galleries disappeared. I’ve gone back in and update the shortcode on each page so that at least the gallery thumbnails appear, but when you click on any of them – NOTHING HAPPENS.

When I say this, I mean that no gallery is launched. Source code looks like it links back to the album page, not the unique gallery ID.

After threading this support forum, I decided to revisit your original instructions page for working with Albums…

Your lovely site does the same thing – NOTHING HAPPENS WHEN YOU LAUNCH A COMPACT GALLERY.

Sorry for all the shouting, but c’mon ladies and gents.

My client site is: https://www.juaneuan.com/galleries/portraits/
Your site is: https://www.nextgen-gallery.com/albums/

Please advise.

https://www.ads-software.com/extend/plugins/nextgen-gallery/