• Hello,

    My first post of 2013 turned the body copy in every post to italics:
    https://bensrpgpile.com/

    I have tried the Settings Writing suggestion from an earlier thread but alas, that did not solve the problem.

    I also vigorously went back through several posts to see if there were any unclosed < em > tags and there were not (which wasn’t surprising since I never use italics in my posts.

    Note: We are running the latest version of WordPress. We upgraded yesterday to see if that would solve the italics issue but it did not.

    If anyone has any suggestions, I would sincerely appreciate it. I’ve been looking at the issues for several days straight and am about to lose my mind ??

    Thanks in advance for any wisdom,

    Ben
    BensRPGPile.com

Viewing 15 replies - 1 through 15 (of 23 total)
  • Thread Starter bensrpgpile

    (@bensrpgpile)

    Ughhhhhhhhhhhhhhhhhh – all those links and steps seem sooooo overwhelming.

    The easier solution seems to just leave WordPress and try something like SquareSpace.

    I’m at a loss ??

    This is not WordPress’ fault. Your site has been hacked because either it, or another site on the same server, is insecure. Have you spoken to your hosts about it?

    Thread Starter bensrpgpile

    (@bensrpgpile)

    I host at GoDaddy using a standard package (that probably thousands of others use). I just don’t see any steps to solve. You suggest a swarm of things that are beyond an average person’s skill level…which boils down to the person throwing in the towel and starting over somewhere else.

    Thread Starter bensrpgpile

    (@bensrpgpile)

    I ran the two site checks from the links you provided and both came back clean.

    So how on earth would I ever restore to a non-italics body copy site? There’s no tags to adjust. I can’t delete a certain post. I can’t run anything on the site to clean the code.

    Thread Starter bensrpgpile

    (@bensrpgpile)

    When we use Firebug in Firefox, it doesn’t show any italics in preview. We checked for all open tags. It’s only when the site renders in WordPress.

    I ran the two site checks from the links you provided and both came back clean.

    Those scanners look for malware and this isn’t malware as such. Plus it’s a pretty new hack, so it might not be in their databases yet,

    I’ve checked the source of your front page and the inserted ad can be seen quite clearly just after the opening <body> tag.

    Thread Starter bensrpgpile

    (@bensrpgpile)

    “I’ve checked the source of your front page and the inserted ad can be seen quite clearly just after the opening <body> tag.”

    Sorry – I don’t follow this sentence…can you explain this better?

    I have no re-directs or new ads or anything on our site. The body copy is just in italics. That’s the ONLY thing.

    Thread Starter bensrpgpile

    (@bensrpgpile)

    ah ha!

    This is it!

    <div id='hideMe'> <p><i> Best Payday Loan <a href="https://13minpaydayloans.com/">Best Payday Loan</a></div><script type='text/javascript'>if(document.getElementById('hideMe') != null){document.getElementById('hideMe').style.visibility = 'hidden';document.getElementById('hideMe').style.display = 'none';}</script><div id="page">

    How do I remove that?

    Andrew Nevins

    (@anevins)

    WCLDN 2018 Contributor | Volunteer support

    Sorry – I don’t follow this sentence…can you explain this better?

    – View your webpage,
    – Right click where applicable (assuming Windows),
    – Select ‘View source’
    – Look for the <body> tag
    – Look for the ad

    Thread Starter bensrpgpile

    (@bensrpgpile)

    Yep – thanks, Andrew. That’s what I did right after I posted.

    Now I just have to find it. People are telling me it’s probably in the root index.php file.

    How do I remove that?

    Please see the links I posted above. And report the problem to GoDaddy.

    Thread Starter bensrpgpile

    (@bensrpgpile)

    Checked the root index.php file and it wasn’t in there:(

    Thread Starter bensrpgpile

    (@bensrpgpile)

    Just so no one else has to try to fish through generic links or sit through a brutal tech support call…

    The <div id=’hideMe’> can be found in your themes folder. So, go to your root folder, then the “wp-content” folder, then “themes” folder, and then your xxtheme. Now open the header.php file.

    Next remove the bad code (but leave the page div tag right next to it). Re-upload and presto – it’s fix.

    Finally, go back and update your passwords on your wordpress admin and hosting admin.

    Ben

    Re-upload and presto – it’s fix.

    Not necessarily. Unless you remove any hidden backdoors on the site, the hacker will just walk straight back in again. That’s why we tell you work your way through all of those linked resources.

Viewing 15 replies - 1 through 15 (of 23 total)
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