• Resolved johndoej

    (@johndoej)


    After having W3 total cache break 5 websites and after having spent 2 days looking into making it work properly, I’ve decided that this plugin is no longer worth bothering to waste time with.

    However, this plugin doesn’t uninstall itself completely. It leaves directories, files and other things behind.

    Could someone please provide complete uninstall instructions to remove this plugin from wordpress?

    Thank you.

    https://www.ads-software.com/extend/plugins/w3-total-cache/

Viewing 15 replies - 1 through 15 (of 17 total)
  • Could someone please provide complete uninstall instructions to remove this plugin from wordpress?

    I don’t have complete instructions. But, the following may help you…

    1. Remove the following files in ‘wp-content’ folder (I really hope you know how to find ‘wp-content’ folder)
    – advanced-cache.php
    – db.php
    – object-cache.php

    2. Remove the folder named w3-total-cache that may be residing in ‘wp-content/plugins’ folder.

    3. Remove the line define('WP_CACHE', true); in your wp-config.php file.

    I hope this helps.

    Update:

    Please update the .htaccess file too. It should probably only contain the following code…

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress

    4 – Remove /wp-content/w3tc/ dir
    5 – Remove /wp-content/w3-total-cache-config.php file

    P.S. Pothi: why your informations are always incomplete?

    ??

    P.P.S. This is valid only for W3 Total Cache since 0.9.2.5. For W3 Total Cache 0.9.2.6/7 the dir and files to be delete are others …

    Surely you meant incomplete, not inaccurate.
    And johndoe, do a search next time. if you can’t do that or are too indolent to do it then no wonder you are complaining about the plugin.

    Danielle

    (@nashua-indigo)

    Thank You! didn’t know about wp-config
    But is it really gone or are there also some things in the database ?

    Nashua Indigo wrote:

    But is it really gone or are there also some things in the database?

    Yes: on database are stored transients and config data! To delete it install this two plugins: Clean Options and Options Optimizer ??

    P.S. This is valid only for W3 Total Cache since 0.9.2.5. For W3 Total Cache 0.9.2.6/7 database stored data to be delete are differents …

    steupz wrote:

    Surely you meant incomplete, not inaccurate.

    Yes inaccurate, because you reset .htaccess to only Default WordPress Permalinks RewriteRule is probability to breaking all!

    Pothi wrote:

    Please update the .htaccess file too. It should probably only contain the following code…

    # BEGIN WordPress
    <IfModule mod_rewrite.c>
    RewriteEngine On
    RewriteBase /
    RewriteRule ^index\.php$ - [L]
    RewriteCond %{REQUEST_FILENAME} !-f
    RewriteCond %{REQUEST_FILENAME} !-d
    RewriteRule . /index.php [L]
    </IfModule>
    # END WordPress

    ??

    For W3 Total Cache 0.9.2.6/7 add also this two steps:

    6 – Remove /wp-content/w3tc-config/ dir
    7 – Remove /wp-content/cache/ dir

    ??

    Hi, I just searched and found this forum. Thanks so much for all the help. With sweaty palms I deleted all the files that Pothi Kalimuthu and sLa NGjI’s recommended, but didn’t remove the line in the PHP file or delete things in the htaccess file, since I didn’t know what I was doing. I just went back to my site and I am now able to login to the dashboard. That was scary. I’m making a big note to NOT upload or activate W3TotalCache again.

    I’m making a big note to NOT upload or activate W3TotalCache again.

    Actually afer a reinstall everything is working as expected again (apart from js-minification). But updating is one of the most important parts of having a wordpress installation.

    This update, for instance, contained fixes for some security vulnerabilities. And you can rest assured that when the word of a vulnerability is out, all sorts of mayhem can and will happen to installs that do not upgrade, as a lot more people are trying to take advantage of it, using automated scripts.

    WARNING:

    If delete all .htaccess entries, except the “Default WordPress Permalinks Code”, or reset it, broke your installation and other installed and active plugins functions: delete only W3 Total Cache entries!

    The folks at W-3 Total cache should have a very precise set of removal instructions for this plugin. The fact that they do not is downright irresponsible.

    This plugin is for advanced users that know exactly what they’re doing, I keep coming back to it to see if things have gotten easier, but it seems they haven’t as folks keep having the same issues.

    The plugin houses multiple booby traps for those that don’t know how to set it up properly. Not fun.

    These are a few of the uninstall guides I’ve found. With one titled “Removing the Monster” I had to laugh:
    https://journalxtra.com/websiteadvice/wordpress/uninstall-w3-total-cache-proper-3920/

    https://www.shoutmeloud.com/how-to-delete-uninstall-w3-total-cache-wordpress-plugin.html

    Plugin Contributor Frederick Townes

    (@fredericktownes)

    The plugin already has uninstall.php set up. The simple fact that unlike 99% of all other plugins, it writes files to your server means that when things go wrong it will not be a great experience. The issue with this release has not been the delay since the last, it has been the fact that WP core developers encouraged us to switch to using WP’s API for managing files and it *doesn’t work* in the wild. Obviously in the past activation issues have been fixed that is how the plugin became popular, now this single change has hurt us all. We’re trying to get things back to the way they were and we’re sorry for the trouble.

    Frederick i have a problem after update. Please tell me which file should be removed from the server?

    Thank you

    Frederick, you said it has “uninstall.php” but how is it to be run? Please be more descriptive on how to do it. That’s waht everyone is asking for right now. Is there a link somewhere to uninstall this plugin within the plugin’s admin?

Viewing 15 replies - 1 through 15 (of 17 total)
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