Can't click on Chat box

I paid for the WP Live Chat Support Pro

Where did you purchase it from? That’s probably where you should seek support. This plugin has not been updated in over 2 years and may not be the one you are using.

I brought it from https://wp-livechat.com I have emailed them over a week ago but no response.

The pro support isn’t supported here. If you have questions about the free version here then you’ve posted in the wrong plugin forum.

https://www.ads-software.com/support/plugin/wp-live-chat-support#postform

Hi Jan, yes i understand that, i just haven’t heard from them in over a week so i thought i would see if anyone else had the same problems. Thanks anyway.

Ive asked a pre sales question a few times over the past couple of weeks and have had no response so assume this plugin and the pro one is dead. The plugin is noted as not having been upgraded for a long time.