Image shows but no magnification

I cannot get the magnifier to work. I am using 3.5.1 ver.
I see the image but no magnifier.

here is a link.
https://www.willjewelers.com/test-photo-for-magnifier/

this is the code it generated.

[magny image=”https://www.willjewelers.com/wp-content/uploads/2013/03/A4780T-BLK-509×1024.jpg” title=”” description=”” align=”center” click=”1″ scroll_zoom=”1″ scroll_size=”1″ small_image=”” canvas_mode=”1″ maxwidth=”500px” zoom=”4.4″ dia=”290px” skin=”new-im-frame-simple,new-title-below,new-description-off,new-slider-below,new-im-magnifier-simple” ]

https://www.ads-software.com/extend/plugins/nextend-image-magnifier/