Random &quot;=&quot; add to emails when sent.

(@bbosh)

Is the HTML in the email parsed? I assume what you have posted is the source of the email, rather than what the email actually displays as in your email client?
Which mail server are your using (as sender)? Or, who hosts your mail server?
Which email client is the recipient using to view the email?

Thread Starter

(@2computerdudes)

Yes that is the source. The email its self is formatted correctly.

How do I find the mail server? It is hosted by Miva, we have a dev Miva store installed in a sub domain.

I am receiving the emails in Outlook.

Plugin Author

(@bbosh)

When you view source, what are the headers for each part set at? It will look something like this:

–b1_11bedac19602c2f06169d0d41c427f54
Content-Type: text/plain; charset = “UTF-8”
Content-Transfer-Encoding: quoted-printable

It will appear twice — once for text/plain and once for text/html.

Thread Starter

(@2computerdudes)

Here are the headers on the email:

Return-Path: <[email protected]>
Received: from fed1rmimpi111 ([68.230.241.187]) by fed1rmfepi102.cox.net
          (InterMail vM.8.01.04.00 201-2260-137-20101110) with ESMTP
          id <20130312204133.MWOB2063.fed1rmfepi102.cox.net@fed1rmimpi111>
          for <[email protected]>; Tue, 12 Mar 2013 16:41:33 -0400
Received: from alamo.hostasaurus.com ([204.15.127.218])
	by fed1rmimpi111 with cox
	id AkgR1l02N4ir6jQ01kgYmK; Tue, 12 Mar 2013 15:40:32 -0500
X-CT-Class: Clean
X-CT-Score: 0.00
X-CT-RefID: str=0001.0A020205.513F92FD.00CB,ss=1,re=0.000,fgs=0
X-CT-Spam: 0
X-Authority-Analysis: v=2.0 cv=FozbCRXq c=1 sm=1
 a=YzXp5W0Ke3uzE90cDIGfTw==:17 a=k5hJZskiaaIA:10 a=xRQZoF-B8J8A:10
 a=FvoLd-GKAAAA:8 a=RGLlqW9h4wMA:10 a=X6g7QQqIkMtlTysp_h4A:9 a=QEXdDO2ut3YA:10
 a=Eky0SY8j7xmMUPRd:21 a=ZIJfHCQ1Bkn3yAHq:21 a=CBnGz_h-mwnUYKLwcTcA:9
 a=_W_S_7VecoQA:10 a=X6Jmd4_o3LsA:10 a=_EOmIih3TUlmcVPW:21
 a=YzXp5W0Ke3uzE90cDIGfTw==:117
X-CM-Score: 0.00
Received: (qmail 5222 invoked by uid 10134); 12 Mar 2013 16:41:25 -0400
To: Calvin Nelson <[email protected]>
Subject: The Art of the Wait: How do you spend it? - 2computerchicks.com
X-PHP-Originating-Script: 10134:class-phpmailer.php
Date: Tue, 12 Mar 2013 20:41:25 +0000
From: "2computerchicks.com" <[email protected]>
Message-ID: <[email protected]>
X-Priority: 3
X-Mailer: PHPMailer 5.2.1 (https://code.google.com/a/apache-extras.org/p/phpmailer/)
MIME-Version: 1.0
Content-Type: multipart/alternative;
	boundary="b1_81d2f25d141f4967d23909349e380e43"

Plugin Author

(@bbosh)

Thanks, but you should also have headers for each individual part of the message. It will be written --b1_81d2f25d141f4967d23909349e380e43 on its own line, followed by the part-specific headers. Do you have these?

Thread Starter

(@2computerdudes)

how do I find those through Outlook? I dont quite understand. Also it seems as though the = are also in the source code.

<html><head></head><body style="margin: 0px;font-family: Helvetica,Arial,=
sans-serif;background-color: #E6E6E6;color:#444;"><table border="0" cellp=
adding="0" cellspacing="0" width="100%"><tr><td align="center" styl=
e="padding-top: 20px;padding-bottom:20px;"><table border="0" cellpaddin=
g="0" cellspacing="0" width="600" style="padding:20px;background-co=
lor: #FFFFFF;border: 1px solid #CCC;"><tr><td align="left" style="backg=
round-color: #FFFFFF;padding-bottom:10px;"><a href="https://www.2computerc=
hicks.com" style="font-size: 26px;color: #444;margin-top: 0px;margin-bott=
om:5px;font-weight:bold;">2computerchicks.com</a><p>t t t t t t</p></td></t=
r><tr><td align="left"><p>Hi Calvin Nelson,</p><p>Thank you for your comm=
ent on The Art of the Wait: How do you spend it?. Please check back soon fo=
r a response to your comment.</p><p><a href="https://www.2computerchicks.c=
om/704/the-art-of-the-wait-how-do-you-spend-it/#comment-41">Return to your =
comment.</a></p><p>You posted the following comment on 12 Mar: sdfasdfasdfa=
sdf</p><p>Thank you!</p></td></tr></table></td></tr></table></body></html>

Plugin Author

(@bbosh)

Oh, it seems that Outlook doesn’t save a copy of the original email, only the processed version.

I have replicated this issue before. I believe it was due to the mail server changing the Content-Transfer-Encoding header from quoted-printable to something else, without actually re-encoding the content. I put it down to a mis-configured mail server at the time, but I will try to find where this problem actually lies since I suspect this affects a few people.

I’ll keep you updated on this thread.

Thread Starter

(@2computerdudes)

Hi!

So I did another test comment but this time to my gmail so I could see the headers, and what do ya know…It looks great! I viewed the original and the = signs are still there but they are used to denote line breaks.

Here is the source form gmail:

--b1_dc73ba8134566d690066a974cd0c32e4
Content-Type: text/plain; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

Hi Calvin asdflkj,=0A=0AThank you for your comment on The Art of the Wait: =
How do you spend it?. Please check back soon for a response to your comment=
.=0A=0AReturn to your comment: https://www.2computerchicks.com/704/the-art-o=
f-the-wait-how-do-you-spend-it/#comment-42=0A=0AYou posted the following co=
mment on 13 Mar: asdfasdfasdf=0A=0AThank you!

--b1_dc73ba8134566d690066a974cd0c32e4
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<html><head></head><body style=3D"margin: 0px;font-family: Helvetica,Arial,=
sans-serif;background-color: #E6E6E6;color:#444;"><table border=3D"0" cellp=
adding=3D"0" cellspacing=3D"0" width=3D"100%"><tr><td align=3D"center" styl=
e=3D"padding-top: 20px;padding-bottom:20px;"><table border=3D"0" cellpaddin=
g=3D"0" cellspacing=3D"0" width=3D"600" style=3D"padding:20px;background-co=
lor: #FFFFFF;border: 1px solid #CCC;"><tr><td align=3D"left" style=3D"backg=
round-color: #FFFFFF;padding-bottom:10px;"><a href=3D"https://www.2computerc=
hicks.com" style=3D"font-size: 26px;color: #444;margin-top: 0px;margin-bott=
om:5px;font-weight:bold;">2computerchicks.com</a></td></tr><tr><td align=3D=
"left"><p>Hi Calvin asdflkj,</p><p>Thank you for your comment on The Art of=
 the Wait: How do you spend it?. Please check back soon for a response to y=
our comment.</p><p><a href=3D"https://www.2computerchicks.com/704/the-art-of=
-the-wait-how-do-you-spend-it/#comment-42">Return to your comment.</a></p><=
p>You posted the following comment on 13 Mar: asdfasdfasdf</p><p>Thank you!=
</p></td></tr></table></td></tr></table></body></html>

--b1_dc73ba8134566d690066a974cd0c32e4--

Also this might be helpful: https://osticket.com/forums/showthread.php?t=5782

Thanks for all the help!

Thread Starter

(@2computerdudes)